Question: My handset displays a different message than what is shown in this procedure when I insert a Non-Three Australia SIM card.Īnswer: The most common message the phone will display is "SIM card not valid". This is not a handset unlocking difficulty.
For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone.
This is not the unlocking code that has just been provided. Question: My phone asks to enter a PIN numberĪnswer: For SIM cards with PIN ENABLED you will be required to enter a PIN. able to be used in another handset to make a successful call at the same location?
If you enter the unlocking sequence correctly after that point the phone will remain blocked. If the 15-digit unlock code is incorrectly entered three (3) consecutive times the phone will be blocked and it will display "Not Allowed". If a wrong unlocking code is entered, it will display " CODE ERROR" or " CANNOT UNDO RESTRICTIONS" (You will need reception and phone credit with the different network provider) This will be confirmed if you can make and receive calls with the Non-Three Australia SIM card. The handset will display "SIM card restriction off" and is unlocked after successful entry of the unlocking code. (When entering the unlocking sequence it disappears? See the FAQ below) To enter + press the * (star) key two timesįor Example: If your 15-digit unlocking code is 123456789012345, enter the following in sequence: #pw+12456789012345+1# To enter w press the * (star) key four times To enter p press the * (star) key three times Enter into the phone #pw+ followed by the 15-digit unlocking code shown above, and then +1# (Do not enter the 15-digit IMEI number by mistake).